Download CMN2148 Practice Test: Organizational Communication Theories and Concepts and more Exams Advanced Education in PDF only on Docsity!
CMN2 148 PRACTICE TEST
WITH SOLUTION
Skipping class resulting in falling behind and then losing motivation to come to class, can exemplify: - ANSWER Negative feedback
We defined ____________ as the idea that decisions, mission statements and goals are planned and carefully considered: - ANSWER Rationality
A book chapter called "Leadership for global virtual teams: Facilitating teamwork processes" was published in 2015 in the book Leading Global Teams. Which focus of organizational communication would this study reflect? - ANSWER Interorganizational communication
With positive feedback loops, we can say that: - ANSWER more leads to more
____________________________ looks at the processes of making sense of the world and sharing that sense with others in the context of organizations to try to understand, describe or explain them. - ANSWER Organizational Communication
"The whole is greater than the sum of its parts." This statement refers to the
following systems theory principle: - ANSWER nonsummativity
The inventor who creates "creatures" that adapt to their environment on the beach is - ANSWER Jansen
It seems like every time you are working on an important paper, your computer freezes and you have to press CTRL-ALT-DEL to restart it. It's frustrating but it works! Your behavior is a good example of: - ANSWER single-loop learning
For this example to illustrate ____________, you would have had to ________________: - ANSWER double loop learning, question the status quo
"The whole is stored in all of its parts" was used to explain which metaphor - ANSWER hologram
With _______________ the system is able to determine whether what it is doing is appropriate and adjust its actions accordingly while with _______________, people and jobs fit together in a "fixed design": - ANSWER substantive rationality, instrumental rationality
A research study called "Maintaining workplace friendships: Perceived politeness and predictors of maintenance tactic choice" was published in
The belief that worker satisfaction will increase as a by-product of improved performance and creative contribution to organizational goals reflected a shift from: - ANSWER human relations to human resources theories
An open system refers to: - ANSWER a system which interacts with its environment and is susceptible to the effects of the environment
Which of the following is a key principle of cybernetics? - ANSWER all of the above
The mantra for the human relations movement was: - ANSWER "A happy worker is a productive worker"
Charles Redding referred to the Triple Alliance in discussing the birth of organizational communication. What was he referring to: - ANSWER academics, military personnel, managers (?)
Keziah and Alex are having their kitchen completely remodeled. Their builder recommends incorporating work centers in the new kitchen, specifically areas for cooking, cleaning and mixing. These areas should be designed to minimize any unnecessary motion and thus increase efficiency. On which management theory is this recommendation most based? - ANSWER
"Procedural change to small degree; cultural change to a huge degree" was a phrase used by - ANSWER McChrystal
Schools of Business Administration were founded on the work of _____________________. - ANSWER Henri Fayol
. What factor(s) led to the emergence of Classical management theory after the Industrial Revolution? - ANSWER
In class we said "the process of making sense of the world and sharing that sense with others" is the definition for: - ANSWER human communication
Who discussed bureaucracy? - ANSWER Max Weber
The impact of scientific management can be seen in the following: - ANSWER all of the above?
Open systems and their ecosystems (or environment) are constantly at work, each one independently working on its own system. - ANSWER
The idea behind "building the whole into the parts" is: - ANSWER all of the above?
One of the key areas of focus in Organisations as Organisms was on the interaction between the organisation and its environment. (T/F) - ANSWER T
The best companies maximize on innovation while maintaining a bit of core competencies. (T/F) - ANSWER F
True or false: Communication is reversible. (T/F) - ANSWER F
Systems theory has to do with organizing the hierarchical machine-like organisation into an efficient system. (T/F) - ANSWER F
The spider-plant example was used to explain how organizations - ANSWER
Double-loop learning is not healthy for a company. (T/F) - ANSWER F
Job descriptions became the norm in the early, industrial, machine-like organisations. (T/F) - ANSWER T
In the Hawthorne effect - ANSWER People behave differently when being observed
Homeostasis refers to how open a company is to its surrounding environment. (T/F) - ANSWER F
"The Media is the Message" was coined by Abraham Maslow. (T/F) - ANSWER F
An organization cannot exist without - ANSWER communication
McChrystal wants to view his organization as - ANSWER a garden
When Kenji starts his new job he is excited to find out that there is both a company baseball team and a company bowling league. The practice of supporting employees playing sports together is most closely related to which of the following theories of effective management? - ANSWER Human relations theory
"Limfac" refers to - ANSWER limiting factor
The Garbage Can Theory was used to describe - ANSWER culture
Linda Smirich described two main schools of thought on organizational culture - ANSWER variable and essence
When the brain is able to determine if what it is doing is appropriate and then to adjust its actions accordingly, this is - ANSWER substantial rationality
Finish the sentence. With regards to the brain metaphor, "Everything is enfolded in - ANSWER everything else."
"Defining no more than is necessary, strategic ambiguity, or the freedom to innovate and evolve" refer to - ANSWER minimum critical specification
