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Civil Air Patrol - Learn to Lead Vol. 2
Questions and Answers Already Passed
A leader is a... ✔✔professional.
everyday meaning of professionalism ✔✔someone who is paid for their work.
Professional ✔✔Someone who has a habit of putting the community's interest above their own, has special skills, and hold themselves and their peers to an ethical code.
Standard ✔✔An established requirement, a principle by which something can be judged.
A leader's example ✔✔the most important standard of all.
Military bearing ✔✔How those in uniform carry themselves; bearing includes physical posture, mental attitude, how faithfully customs and courtesies are rendered.
First-line supervisor ✔✔a leader who oversees entry level people; the lowest ranking member of the leadership staff.
NCO areas of readiness ✔✔Technical readiness, physical readiness, and mental readiness.
What leadership is about ✔✔serving them
servant leadership ✔✔when the leader sees himself primarily as a servant of the team; the new leader's vaccine against becoming self-centered or a bully; not about a personal quest for power, prestige, or material rewards.
Coaching ✔✔the process through which leaders try to solve performance problems and develop their people; a person-to-person experience, a relationship between an inexperienced person and an experienced person.
Elements of coaching ✔✔dialogue, empowerment, action, & improvement.
Techniques of successful coaching ✔✔observation, purpose, dialogue, and follow-up.
Tactics of Dialogue ✔✔mirroring, questioning, active listening, validating, story-shifting, addressing fears, finding the bottom line, and providing direct feedback.
Fairness ✔✔following an impartial set of rules and applying them equally to everyone; asks leaders to treat things that are alike in the same way.
Wisdom ✔✔What is required to distinguish between fair and unfair.
Punishment ✔✔a negative consequence;teaches someone what behaviors to avoid, not what they should be doing.
Constructive discipline ✔✔a learning process that provides an opportunity for positive growth; takes place when the problem is still fresh in the follower's and the leader's mind.
Praise in public, correct in private ✔✔fundamental law of leadership.
Characteristics of discipline ✔✔Leader stays calm & never loses control. Leader focuses on performance (meaning they criticize bad behavior, NOT the individual person).
Motivation ✔✔The reason for action. Gives purpose and direction to a behavior. Your "why" and strong reason for desiring something. Different from "talent".
Intrinsic rewards ✔✔motivators that work inside you.
Extrinsic rewards ✔✔motivators outside of you.
Key to motivation ✔✔communicate a strong sense of shared purpose.
Leadership arenas ✔✔strategic, operational, and tactical, in that order (highest to lowest).
Command intent ✔✔leader's concise expression of purpose.
Desired end state ✔✔what a leader hopes to achieve; what the world will look like when the goal has been met.
Initiative ✔✔the ability to make sound judgements and act independently.
Dissent ✔✔To express and opinion that differs from the official view. Done so respectfully.
Team's Life Cycle ✔✔Forming, storming, norming, and performing.
Forming ✔✔when the team first comes together, usually chaos.
Storming ✔✔Team begins to take shape and individual personalities begin to show.
Norming ✔✔The team is coming into its own.
Performing ✔✔The group has truly become a team. Where the team becomes it's best.
L.E.A.D. Model ✔✔Lead with a clear purpose, Empower to participate, Aim for consensus, and Direct the team.
Critical thinking ✔✔self-guided, self-disciplined thinking which attempts to reason at the highest level of quality in a fair minded way; the habit of being guided by universal values of logic and a deep respect for the truth; never ending process.
Clarity ✔✔Calls for critical thinkers to express their ideas such that people will know exactly what thoughts are racing through their brains.
Accuracy ✔✔Demands that critical thinkers back up their claims and that other people be allowed to double-check those claims.
Relevance ✔✔Calls for all supporting claims to advance the overall argument.
Depth ✔✔the willingness to examine every imaginable complexity or factor bearing on an issue.
Breadth ✔✔How far across either side a critical thinker will look when considering an issue.
Logic ✔✔When one point supports the next and the conclusions flow naturally.
Big-Picture Thinking ✔✔the practice of stepping back from an issue or problem as to take more of it in; helps leaders stay on target and promotes teamwork.
Appeal to Authority ✔✔tries to prove a claim by asserting that some smart person believes the claim to be true and therefore it must be true.
Post Hoc Fallacy ✔✔shows the difference between correlation and causation.
Appeal to tradition ✔✔makes the assumption that old ideas are better, and that the leader's job is to prevent change.
Red Herring ✔✔Using an issue that is not relevant to the issue at hand, although it may be true.
Weak analogy ✔✔no matter how similar two things are, they are never exactly alike.
Straw Man Fallacy ✔✔instead of attacking an issue head one, this fallacy misrepresents the opposing position, making it seem weaker than it is.
Begging the Question or Circular Reasoning ✔✔Your argument's conclusion is the same as one of your premises.
False dilemma ✔✔You have tow choices and both are not good.
Slippery slope ✔✔One thing leads to another.
Intellectual honesty ✔✔Honesty in the acquisition, analysis, and transmission of ideas.
Creative thinking ✔✔Concentration plus imagination
Status quo ✔✔The existing state of affairs; the way things have always been
Creative leaders aren't gaurunteed to win ✔✔Creative leaders aren't gaurunteed to win
Branding ✔✔the process of associating certain visual, cultural, and even emotional images with a product - occurs when companies companies continually try to make their impressions on us.
Brainstorming ✔✔To generate ideas through the quick free-flow of thoughts.
Mind map ✔✔visual arrangement of ideas and their interconnections.
Auditory learner ✔✔Someone who learns by listening.
Tactile Learner ✔✔Want to physically touch whatever it is they are studying.
Kinesthetic Leaner ✔✔Emphasis on physically moving around and staying active, not simply touching things.
Lecture ✔✔Most common teaching method; oral presentation of information, concepts, or principles that will lead students toward fulfillment of a learning objective.
Guided Discussion ✔✔Instructor controlled group process in which students share information and experiences to achieve a learning objective.
Demo-Perf ✔✔A process-driven approach to training that is used when students need to physically practice new skills.
Experiential Training ✔✔games, role-playing, hands-on-activities, service projects, problem- solving challenges, etc.
Simulation ✔✔replicates the conditions of a job as realistically as possible.
Evaluation ✔✔an attempt to check whether each student fulfilled the learning objectives; must be valid.
Feedback ✔✔shows students where they did well and where they fell short.
Personality ✔✔the sum of the thoughts, feelings, and behaviors that make someone unique.
Nature vs. Nurture ✔✔asks whether it is inborn qualities or personal experiences that shape who we are; genes vs. environment.
Blank slate principle ✔✔states that every newborn baby is born as if their mind were a blank slate onto which they write thoughts and experiences.
Birth Order theory ✔✔contends that a person's rank in their family can have an effect on their personality and their intelligence.
Introverts ✔✔prefer to direct their energy to ideas, their imagination, and their own inner thoughts.
Sensors ✔✔interested in the specifics and the details.
Intuitives ✔✔look at the big picture.
Thinkers ✔✔cool and collected; seldom swayed by emotions
Feelers ✔✔have a strong sense of empathy, and prefer to consider a problem from the other person's perspective.
Judgers ✔✔value structure, order, and predictability.
Perceivers ✔✔prefer to keep your options open.
Maslow's Hierarchy of Needs ✔✔says individuals are motivated by unfulfilled needs; Physiological needs (bottom), Safety needs, Love or Belonging needs, Esteem Needs, Self- Actualization needs (top).
Physiological needs ✔✔lowest needs; if not met, all other needs are forgotten.
Safety needs ✔✔freedom from fear, violence, and uncertainty.
Love or Belonging Needs ✔✔Feeling as if you fit in.
Esteem Needs ✔✔a desire for attention, honor, appreciation, and a good reputation.
Self-Actualization Needs ✔✔says "what a man can be, he must be".
Hawthorne Studies ✔✔say that when leaders pay attention to their people and treat them as partners, people feel appreciated and will perform better.
Rationaliztion ✔✔when someone devises reassuring or self-serving explanations for their behavior.
Intellectualization ✔✔where a person tries to remove the emotional side of a situation and instead examines their problem in an excessively abstract way.
Denial ✔✔A mechanism where a person fails to acknowledge facts that would be apparent to others
Suppression ✔✔when a person knows they have anxieties or problems, but they set them aside, choosing not to even think about them.
Withdrawal ✔✔removing oneself from events, people, things, etc., that bring to mind painful thoughts and feelings.
Conflict ✔✔disagreement through which individuals perceive a threat to their needs, interests, or concerns; causes an inhospitable feeling that can affect everyone on the team.
Win/Win ✔✔Best outcome in conflict.
Avoidance ✔✔when leaders recognize conflict, but they choose not to engage the problem.
Suppression and Smoothing ✔✔1. Leader suggests that conflict is not as bad as it seems, 2. Leader smooths over differences to suggest that both parties are aiming for the same goal.
Compromise ✔✔an attempt to create a win/win situation.
Zero-Sum Game ✔✔sees conflict as a win/lose situation.
Mediation ✔✔an attempt to resolve conflict by using a third party to facilitate a decision.
Diversity ✔✔America's strength; a range of different qualities, meshed into a working system; usually referred to with race & gender.
Prejudice ✔✔to "pre-judge" someone.
Harrassment ✔✔unwelcome conduct.
