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Cisco Collaboration Architecture Sales Essentials
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QUESTION 1
Which option lists the messaging and meeting packages of Cisco Spark? A. S1, S2, and S B. M1, M2, and M C. Flex1, Flex2, and Flex D. C1, C2, and C Correct Answer: B
QUESTION 2 Which factors help determine the collaboration fit? A. complexity and interactivity B. audience size and distribution C. complexity and duration D. complexity and audience size Correct Answer: D
QUESTION 3 Why is Cisco the easy choice for customers? A. Cisco always has the lowest prices. B. Cisco provides solutions that already have all options preselected for the customer. C. Cisco provides complete communication solutions. D. Cisco is the only company that provides 24 hour support. Correct Answer: C
QUESTION 4
How can dramatic growth of unstructured work be addressed? A. flexible working environment and shared spaces B. increasing the number of cubicles
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QUESTION 8 Which percent of IT spending is controlled by IT? A. 50% B. 40% C. 60% D. 80% Correct Answer: C
QUESTION 9 Which capability can Pexip provide? A. conferencing B. video endpoints C. voice endpoints D. call center functions Correct Answer: A
QUESTION 10 Which sales step identifies products that you think benefit the customer needs the most? A. education B. qualification C. introduction D. rapport Correct Answer: A
QUESTION 11
Which purpose of the Customer Lifecycle is true? A. understanding why single-transaction customers are preferred B. understanding what a customer needs between onboarding and renewing, and creating a customer for life C. understanding when you should no longer be selling products to a customer and start focusing on new customers
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D. understanding how to entice the customer to contact you when they want to purchase additional products Correct Answer: B
QUESTION 12 How can you drive modernization within your customer\'s existing environment? A. Hire an external consultant to convince the customer to modernize. B. Provide support to end of sale products. C. Remind customers that their competitors are modernizing. D. Remind customers that they reduce operational risk by keeping current products with current support. Correct Answer: D
QUESTION 13 Which option does a Cisco Experience-Centric solution enable? A. building incremental value from current offerings B. adding value to investments already made C. integrating with infrastructures, devices, and services D. consistent experience across devices and applications Correct Answer: D
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