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Chapter 5 | MKT 201 - Principles of Marketing, Quizzes of Principles of Marketing

Class: MKT 201 - Principles of Marketing; Subject: Marketing; University: Canisius College; Term: Spring 2011;

Typology: Quizzes

2010/2011

Uploaded on 02/14/2011

janne14344
janne14344 🇺🇸

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TERM 1
Market Segmentation
DEFINITION 1
The process of breaking down all consumers into groups of
potential buyers with similar characteristics
TERM 2
Targeted Market
DEFINITION 2
Choosing select groups of people and organizations to sell to
TERM 3
Mass marketing/ Undifferentiated
marketing
DEFINITION 3
evolved along with mass production and involves selling the
same product to everybody.
TERM 4
Benefits of segmented market
DEFINITION 4
- Avoid head-on competition with other firms tryin g to capture the
same customers - Develop new offerings and expand profitable
brands and products line - Remarket older, less-profitable products
and brands - Identify ear ly adopters Redistribute money and sales
efforts to focus on your most profitable customer -Retain at risk
customers in danger of defecting to y our competitors +
TERM 5
one-to-one marketing
DEFINITION 5
outlines the steps companies can take to target their best
customers, form close, personal relationships with them, and
give them what they wanta process called
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Market Segmentation

The process of breaking down all consumers into groups of

potential buyers with similar characteristics

TERM 2

Targeted Market

DEFINITION 2

Choosing select groups of people and organizations to sell to

TERM 3

Mass marketing/ Undifferentiated

marketing

DEFINITION 3

evolved along with mass production and involves selling the

same product to everybody.

TERM 4

Benefits of segmented market

DEFINITION 4

  • Avoid head-on competition with other firms trying to capture the

same customers - Develop new offerings and expand profitable

brands and products line - Remarket older, less-profitable products

and brands - Identify early adopters Redistribute money and sales

efforts to focus on your most profitable customer -Retain at risk

customers in danger of defecting to your competitors +

TERM 5

one-to-one marketing

DEFINITION 5

outlines the steps companies can take to target their best

customers, form close, personal relationships with them, and

give them what they wanta process called

Segmentation Bases

criteria to classify buyers, to get a fuller picture of its

customers and create real value for them.

TERM 7

Behavioral segmentation

DEFINITION 7

What benefits do customers want, and how do they use our

product?

TERM 8

Demographic segmentation

DEFINITION 8

How do the ages, races, and ethnic backgrounds of our

customers affect what they buy?

TERM 9

Geographic segmentation

DEFINITION 9

Where are our customers located, and how can we reach

them? What products do they buy based on their locations?

TERM 10

Psychographic segmentation

DEFINITION 10

What do our customers think about and value? How do they

live their lives?

multi-segment marketing

allow you to respond to demographic and other changes in

markets.

TERM 17

Positioning

DEFINITION 17

tailoring your product so that it stands out from the

competition and people want to buy it.

TERM 18

Perceptual Map

DEFINITION 18

a two-dimensional graph that visually shows where your

product stands, or should stand, relative to your competitors,

based on criteria important to buyers.

TERM 19

Tagline

DEFINITION 19

catchphrase designed to sum up the essence of a product.

TERM 20

Repositioning

DEFINITION 20

an effort to move a product to a different place in the minds

of consumers.