Download Certified Peer Specialist (CPS) 89 Review: Test Your Knowledge and more Exams Psychology in PDF only on Docsity!
Peer Support Specialists CPS 89 Review
Test Your Knowledge questions
A benefit of sharing your recovery story is:
A) To create expectations for the peer
B) To support change and show recovery is possible
C) To show that your way is the best way toward recovery
D) To use it as an example of obtaining additional disability benefits - ✔ ✔ B) To support change and show recovery is possible
A Certified Peer Specialist in Wisconsin is required to:
A) Complete an internship before working as a Certified Peer Specialist
B) Have over one year of sobriety before becoming employed
C) Complete 20 hours of continuing education every two years
D) Take the certification exam every two years - ✔ ✔ C) Complete 20 hours of continuing education every two years
A family member calls to ask if their relative is in the unit on which you are working and what their status is. As a Certified Peer Specialist you:
A) Give the family member minimum information about their relative's status
B) Inform the family the person is in the unit but you can't give them their status
C) Tell the family member you cannot confirm or deny that their relative is in the unit
D) Provide the family member with any information they request - ✔ ✔ C) Tell the family member you cannot confirm or deny that their relative is in the unit
A peer you are working with tells you she overheard other staff talking about her in a very negative manner. As a Certified Peer Specialist you would:
A) File a report against staff on her behalf
B) Tell her to just ignore it and move on
C) Tell the staff she is going to go to the media to complain publicly D) Provide her with forms on the patient rights and agency grievance procedures - ✔ ✔ D) Provide her with forms on the patient rights and agency grievance procedures
A way for a Certified Peer Specialist to show empathy is:
A) Responding quickly to any question
B) Listening but not responding
C) Talking often by telephone each day
D) Working to understand another's feelings - ✔ ✔ D) Working to understand another's feelings
1.1:
Believes that recovery is an individual journey with many paths and is possible for all:
*CPS understands & recognizes that recovery is attainable by anyone and that each person's recovery is unique to themselves. Additionally, CPS values the diverse array of recovery pathways available and validates each person's chosen path. - ✔ ✔ IE.
CPS are knowledgeable about a wide variety of recovery pathways and recognize each pathway as valid. They are able to support the people they're working with-in navigating their own personal recovery pathway without undue influence or judgment.
Believe in the healing power of healthy relationships:
- CPS Value the impact that healthy relationships can have on people's overall health, well-being, sense of security, etc
They validate each person's definition of what makes a relationship healthy and do not set those parameters for one another. - ✔ ✔ IE.
CPS works with people they're supporting in order for them to define what a healthy relationship looks like. They support people in developing connections, establishing and maintaining boundaries, and growing healthy relationships as defined by that person.
Believes and understands there is a range of views regarding mental health and substance use disorder and their treatment, services, supports, and recovery.
*CPS believes in the concept of "cognitive liberty" or the ability for each person to make meaning of their own experiences for themselves. They recognize that person's interpretation of their own experiences is valid and do not attempt to push a specific framework or viewpoint onto the with whom they work. - ✔ ✔ IE.
Believes in & respects all forms of diversity:
*CPS recognizes & value the importance and inclusion of those with diverse backgrounds, including members of marginalized communities. They respect each person's right to identify for themselves which aspects of their culture & background are important or meaningful to them in order to mitigate the harm they may cause inadvertently. - ✔ ✔ IE.
CPS do not presume that the people they're supporting need to adopt any of the CPS' cultural beliefs or vice versa. CPS foster openness to people's cultural values and beliefs. They strive to educate themselves about cultures and backgrounds with which they are unfamiliar while recognizing that they will never be the expert in another person's culture.
Believes in the importance of self-awareness and self-care :
*CPS understands the importance of self-evaluation, check-ins & self-care. They are able to effectively engage in these activities and do so on a regular basis. - ✔ ✔ IE.
CPS discuss & share information about self-awareness and self-care with the people they support. They utilize self-disclosure to talk about their own self-care and how they check-in with themselves in order to facilitate discussion of these topics with the people they support.
Believes in lifelong learning and personal development:
- CPS recognizes that they always have the ability to continue to learn and grow. they are interested in continuing to hone their skills, expand their education, and grow both personally and professionally. - ✔ ✔ IE.
CPS takes advantage of the training and educational opportunities as they arise. They strive to ensure that any training they attend are presented with peer values in mind or are relevant to their work in CPS. When engaging with educational opportunities that fall out of their scope, CPS will find ways to apply the knowledge they've gained without compromising their work or violating the CPS code of Ethics.
Believes that recovery is a foundation of well-being:
- CPS recognizes that recovery and well-being look different for everyone. They also understand that engaging with self-defined recovery can be a solid base off of which people can grow and develop their personal well-being. - ✔ ✔ IE.
CPS works with people they are supporting to understand what well-being means and looks like to each person. They discuss with them the role recovery can play as part of wellbeing and support people in engaging with recovery if they choose
Believes that recovery is a process:
*CPS understands that recovery is non-linear and looks different for everyone. They are able to recognize that each person will progress through recovery at their own pace and will grow and learn through the choices they make along the way. - ✔ ✔ IE:
CPS encourages the people they're supporting to explore and engage with recovery as they see fit and at the pace, they set for themselves. They continue to provide support even when they may disagree with choices being made and when setbacks may occur. CPS support people in exploring what they can learn from setbacks and dow they can continue to grow in their recovery in spite of them.
I knowledge of SAMHSA's definition of recovery:
" A process of change which individuals improve their health and wellness, live a self- directed life, and strive to reach their full potential."
**CPS are familiar with SAMHSA's definition changes and grows, they stay up to date with relevant information. - ✔ ✔ IE.
CPS supports the people with whom they work in engaging with the various aspects of recovery as defined by each person. Although they are knowledgeable regarding SAMHSA's definition of recovery, they recognize each person's individual definition of recovery as the most important one. CPS do not force SAMHSA's recovery definition on the people they're working with at any time
Knowledge of the impact of internalized stigma and shame.
- Certified Peer Specialists have an understanding of internalized stigma and shame and the impact they can have on the people they're supporting. They recognize the unique barriers that come with living with mental health and / or substance use challenges when negative and harmful societal stereotypes and messaging are directed inwards and internalized. - ✔ ✔ IE.
CPS is able to effectively utilize their own experiences with internalized stigma to connect empathically with the people they're supporting. They understand that internalized stigma affects each person to a different degree and support the people with whom they're working in identifying ways to combat its effects as needed.
- Certified Peer Specialists recognize that recovery and wellness extend far beyond mental health and substance use challenges. They understand that recovery and wellness can be all-encompassing and include whichever aspects of a person's life that they identify as important or meaningful to them. - ✔ ✔ IE.
CPS provides support in a manner that is unique to the self-identified recovery and wellness needs and wants of each person they're supporting. They support people in identifying for themselves which aspects of their lives hold the most meaning and are important to their recovery and wellness and then support them in learning to develop those areas.
Knowledge of trauma and its impact on the recovery process *Certified Peer Specialists have at least a basic understanding of trauma and its potential long term neurological, physiological, and emotional impacts. They understand how this can play a role in people's recovery in a variety of different ways. - ✔ ✔ IE.
CPS knows that each person identifies, responds to, and is affected by trauma in different ways. CPS is able to explore with the people they're supporting the impact trauma may have had on both their recovery and their life as a whole. In doing so they are able to support the people with whom they work in taking steps to address their trauma if they so choose.
Knowledge of person-centered care principles.
*Certified Peer Specialists have at least a basic understanding of person-centered care principles and work to ensure they are providing services while keeping them in mind. - ✔ ✔ IE.
CPS provides services in such a way as to always keep the person they're supporting at the center of services. They recognize the people they're supporting as the expert not only in their recovery but also in their lives. CPS advocate alongside them for all supports with which they choose to engage to recognize and respect this as well.
Knowledge of strengths-based planning for recovery Certified Peer Specialists have at least a basic understanding of strengths-based approaches to providing support, including planning for recovery. *They recognize the importance of providing strength- based support and strive to avoid approaching from a deficit-based standpoint. - ✔ ✔ IE.
CPS supports the people with whom they're working in identifying their own strengths. In doing so, the CPS can support them in learning how to utilize these strengths in order to do for themselves that which promotes recovery and a sense of well-being.
Knowledge of the impact of discrimination, marginalization, and oppression.
*Certified Peer Specialists not only have knowledge of the impact of discrimination, marginalization, and intersecting levels of oppression, but are also able to recognize the impact of power and privilege in society. Additionally, CPS acknowledge and aim to address the role they play in perpetuating these things, whether intentionally or not. - ✔
✔ IE.
CPS holds space for those impacted by discrimination, marginalization, and intersecting levels of oppression to share their experiences. CPS recognizes them as the experts of their own experiences and does not question or debate whether or not a person has been harmed when they are stating that they have been. When CPS are alerted that they have engaged in harmful practices they acknowledge their mistake, apologize sincerely, and make adjustments as needed.
Knowledge of the rights of peers seeking support, such as state and federal law regarding client rights, civil rights, and the Americans with Disabilities Act (ADA)
*Certified Peer Specialists have at least a basic understanding of the rights of people receiving services, civil rights, and the ADA. - ✔ ✔ IE.
CPS supports the people with whom they're working on exercising their rights in any situation they feel necessary. They utilize their understanding of laws and regulations to support the people with whom they work as they navigate through a variety of service systems.
Knowledge of ethics and boundaries
*Certified Peer Specialists have a thorough understanding of not only the WI CPS Code of Ethics but also how to apply that code of ethics in a professional setting. They also recognize that ethical situations are often "gray areas" with no clear, best response and strive to mitigate the harm done when encountering these situations. - ✔ ✔ IE.
CPS regularly reviews the WI CPS Code of Ethics both individually and with their supervisor. They discuss ethical situations they may encounter with their supervisor when needed and work to continuously grow their understanding of how to effectively apply the WI CPS Code of Ethics while providing peer support
*Certified Peer Specialists know how to utilize self-disclosure effectively, in a manner that is supportive of the peer relationship. They understand that effective self- disclosure takes shape differently in each peer relationship and have the skills necessary to be able to tailor what they're disclosing in support of each person to whom they're providing support. - ✔ ✔ IE.
CPS share only what is necessary, relevant, and in support of the peer relationship. This is done so in a way that does not exert undue influence on the person they're supporting or present advice disguised as self-disclosure. Certified Peer Specialists utilize self-disclosure in a manner meant to inspire hope and demonstrates that recovery is real and possible.
Marginalization can be clearly defined as:
A) Echoes heard from our families and society in general
B) Issues within our own belief system that cannot be overcome
C) Persons with mental health and/or substance use disorder not having a full range of human qualities
D) The experience of being deeply discredited due to one's disability - ✔ ✔ D) The experience of being deeply discredited due to one's disability
Matthew is complaining to you as his Certified Peer Specialist that he feels he is being treated unfairly at his job and wants to quit right away. You would:
A) Help him find another job right away
B) Share with him an incident where your supervisor treated you unfairly
C) Assist him in defining the problem and working through the problem solving process
D) Ask a business owner you know to hire him as a favor - ✔ ✔ C) Assist him in defining the problem and working through the problem solving process
Peer Support is not:
A) Voluntary
B) Controlling
C) Hopeful
D) Person Centered - ✔ ✔ B) Controlling
Person -centered: - ✔ ✔ -Services are ALWAYS directed by the person partcipating in service.
- Personalized to align with specific hop
Knowledge of cultural competency (As defined by Wisconsin State Council on Alcohol and Other Drug Abuse Cultural Diversity Committee.
*Certified Peer Specialists have an understanding of the way culture influences and shapes people's experiences. They recognize that no cultural group is monolithic and that each individual member of a cultural group experiences that culture differently. CPS do not presume competence or understanding of any culture besides their own. - ✔ ✔ IE.
CPS holds space for each person they're supporting to share how their culture has played a role in their life. When asked or identified as a need, they are able to provide culturally specific services, resources, and referrals. Certified Peer Specialists do not place the burden of educating others about specific cultural needs on the backs of members of marginalized communities. They take time to educate themselves while recognizing that, regardless of which cultural groups people may belong to, each person has unique, self-defined wants, needs, and experiences.
Ability to bring an outlook on peer support that inspires hope and recovery.
*Certified Peer Specialists are able to provide information on the role of a CPS as a supplement to traditional services. CPS provides peer support in a way that inspires hope and demonstrates that recovery is possible - ✔ ✔ IE.
CPS role model that recovery is possible and share experiences from their recovery journey in order to inspire hope. They share other existing opportunities and offer to link people they're supporting with others and sources of peer support. Certified Peer Specialists provide information on naturally occurring opportunities of support.
Ability to foster engagement in recovery.
*Certified Peer Specialists recognize that one of the core tenants of peer support is the belief that recovery is possible through many pathways. They are able to recognize that recovery is unique to the person and that each person chooses and is able to engage with recovery to a different degree. They are able to meet each person where they're at and support their engagement with their recovery to the degree they have chosen. Certified Peer Specialists understand that challenges are part of the recovery journey. They normalize this process with the people with whom they work and support risk- taking that encourages growth and healing. - ✔ ✔ IE.
*Certified Peer Specialists are knowledgeable about their Code of Ethics, Scope of Practice, and Core Competencies in order to ensure they are able to effectively communicate their role on a team. They are knowledgeable about other professionals with whom they're working and understand they have their own specific roles. They respect these differences and find commonalities in order to identify ways in which they can work together. - ✔ ✔ IE.
CPS take an active role on the team and work to ensure that the voice of the person they're supporting is at the forefront of all decisions. They offer insight, information, and ideas that represent the unique role of a Certified Peer Specialist. They are able to educate the team on the role of a CPS and are able to set boundaries in order to stay within that role. An understanding of all team members' roles can lead to the group working together to provide effective support.
Ability to know when to ask for assistance and/or seek supervision.
*Certified Peer Specialists are able to recognize when they need guidance or assistance. They know whom to go to when they need this and do so as needed. CPS have an understanding of their employer's policies regulating when they are required to seek supervision and adhere to them. - ✔ ✔ IE.
Certified Peer Specialists have regularly scheduled supervision in order for them to have an opportunity to discuss professional experiences and continued development. They utilize the Scope of Practice and Code of Ethics as a framework for understanding the practice of peer support and discuss how best to adhere to these documents at their place of employment during supervision. CPS seek consultation with other CPS at their employer when appropriate.
Ability to set, communicate, and respect personal boundaries of self and others.
*Certified Peer Specialists have self-awareness and understanding that they utilize to recognize, respect, and set boundaries. As those boundaries evolve they are able to communicate new boundaries as needed Throughout the peer relationship, CPS conveys information on boundaries and explores evolving boundaries in a compassionate manner. CPS hold space for the people they're supporting to identify, communicate, and set their own boundaries, which CPS respect - ✔ ✔ IE.
Certified Peer Specialists set limits in a manner that is straightforward, mutual, and compassionate. They respect and adhere to boundaries set by others including colleagues and the people they support. They seek supervision and support for any boundary concerns as needed.
Ability to utilize own recovery experience and skillfully share to benefit others.
*Certified Peer Specialists are in a place in their recovery where they're able to recognize their own strengths and the lessons they've learned. They only ever share in a manner that supports the peer relationship. CPS practice sharing information about their recovery experience and work to do so in an effective manner. - ✔ ✔ IE.
When sharing their own recovery experiences, Certified Peer Specialists emphasize that it is one of many pathways to recovery. They share their story in a positive, wellness-based manner and do not allow themselves to be caught up in "war stories." They are careful to share only relevant, beneficial information about their recovery and do not overshare. CPS share only after obtaining consent from the audience.
Ability to balance own recovery while supporting someone else's.
*Certified Peer Specialists have an understanding of their own recovery and the self- awareness to recognize how it may be changed by supporting others. - ✔ ✔ IE.
CPS understand that supporting others can and will have an impact on their own recovery in a variety of ways. They utilize the tools, skills, and supports they've developed during their own recovery in order to maintain and grow their personal wellness.
Ability to foster the person's selfadvocacy and provide advocacy when requested by the person.
*Certified Peer Specialists understand how to support people in developing their selfadvocacy skills as well as how to advocate alongside the people with whom they're working, keeping in mind that CPS do with and not for. The goal of advocacy work is selfdirection - ✔ ✔ IE.
Certified Peer Specialists have an understanding of a variety of tools that can be utilized to foster self-advocacy. They share these with the people they're supporting, work with them to develop their skills, and support them in taking the lead in deciding strategy and direction. When asked, they will advocate alongside the people they're supporting.
Ability to advocate for self in the role of a Certified Peer Specialist.
*Certified Peer Specialists have developed their ability to self-advocate and are able to do so as needed in their place of employment. They are knowledgeable about the role of
Ability to assist people in exploring life choices, and the outcomes of those choices.
*Certified Peer Specialists are able to work with and support people from all walks of life in exploring their choices as they move towards the life or goals they've identified. They are able to engage with people in such a way as to assist them in understanding the outcomes of their choices in order for them to make informed decisions. They do this in a neutral manner, keeping their biases in check, and supporting the person with whom they're working regardless of the choice they make - ✔ ✔ IE.
CPS always communicates a strong belief in voice, choice, and empowerment as essential to recovery. They support people in the choices they make and assist them in exploring potential outcomes of those choices. They maintain awareness of their personal biases and do not steer the people they support towards choices.
Ability to identify and support a person in crisis and know when to facilitate referrals.
*Certified Peer Specialists view and identify a crisis through the unique lens of each person that they support. They understand that each person defines crisis differently and do not utilize a blanket, clinical definition of crisis when working with people experiencing intense emotions or situations. Certified Peer Specialists facilitate referrals as necessary as determined by the person they're supporting and make referrals to supports that the person has identified as beneficial. - ✔ ✔ IE.
Understanding what the person they are supporting considers to be a crisis, in tandem with their agency's procedures, Certified Peer Specialists do not identify crisis where it does not exist. CPS is knowledgeable of the resources and supports that the person they are supporting finds beneficial and make referrals to those first in the event it is necessary. When involving others, including their supervisor, outside referrals, clinicians, etc., CPS always include the person they're supporting in those conversations and advocate alongside that person for the crisis support services they have identified as beneficial. They utilize moments of crisis as an opportunity for growth and healing for the CPS and the person they're supporting to build a deeper relationship.
Ability to listen and understand with accuracy the person's perspective and experience.
*Certified Peer Specialists utilize effective listening skills including open questions, affirmations, reflection, and summarizing to engage in empathic listening. They remain open to and show respect for the various cultural and historical lenses through which these experiences can be viewed - ✔ ✔ IE.
When CPS are listening they stay present and focused on what the person is saying, listening for understanding rather than listening to respond. They do their best to
convey understanding of what the person is sharing and, when incorrect, make space for the person to correct them. CPS listen with genuine curiosity, openness, and interest in the person's story in order to build a deep connection through clear and reflective communication.
Effective written and verbal communication skills.
Certified Peer Specialists communicate in a manner that resonates with each person with whom they interact. They are well versed in various communication styles and able to utilize them as needed. Certified Peer Specialists write and speak clearly, accurately, empathically and as concisely as possible. They make room for and invite input from the person they're supporting and others as identified by that person. - ✔ ✔ IE.
CPS tailor their communication style to each person they support in order to ensure understanding, mutuality, and engagement. They write and present verbally in a strength-based, informed, and concise style that can be understood by the person they're supporting to best provide services in a recovery oriented manner.
Ability to draw out a person's perspective, experiences, goals, dreams, and challenges.
*Certified Peer Specialists are able to connect with each person individually regardless of where they are in the process of identifying goals, dreams, and challenges and are able to walk alongside each person they support as they learn to do so. - ✔ ✔ IE.
CPS listen, recognize, and respect that the person they're supporting is the expert on identifying and defining their own perspectives, experiences, goals, dreams, and challenges. They support encourage, and validate each person in identifying what is most important to them without providing advice or explicit direction. Certified Peer Specialists utilize their own recovery story to support people in overcoming challenges, building goals, and exploring their dreams and hopes for the future.
Ability to recognize and affirm a person's strengths.
*Certified Peer Specialists see strength in everyone. They interact with the world in a strength-based, person-centered manner, which allows them to identify and validate strength where others may not be able to see any. Certified Peer Specialists utilize these strengths to build the hope, self-esteem, and ability to connect of the person they're supporting. - ✔ ✔ IE.
information will be shared with other team members, based on my agency policy and job description. I have a duty to inform appropriate staff members immediately about any intended serious harm to self or others or
abuse from caregivers.
- I will never intimidate, threaten, harass, unduly influence, physical force or restrain, verbally abuse, or make unwarranted promises of benefits to the peers I support.
Communicating with Supervisors and Interacting with Staff Certified Peer Specialists will: - ✔ ✔ 1. Understand and utilize the established supervisory structure to communicate needs, ask questions (especially about ethics, boundaries, and confidentiality), mention concerns, etc.
- If employed in a Medicaid-funded and/or clinical program, understand the requirement of clinical supervision by a qualified mental health or substance use disorder profession.
- Understand his or her role and fully participate as an integral part of the professional recovery team.
- Demonstrate and model to staff that recovery is achievable, and that peer support is an Evidence Based Practice.
- Complete all required documentation timely, accurately, and respectfully.
- Develop healing and trauma-sensitive relationships with peers and staff.
- Report all intended, serious harm to self or others immediately to the appropriate person.
CPS is not: - ✔ ✔ A mental health or substance use disorder technician limited to providing ancillary (support) without a clear therapeutic role. They are active participants in clients' treatment and recovery teams.
Demonstrating Confidentiality Certified Peer Specialists will: - ✔ ✔ 1. Peer Specialists will adhere to confidentiality standards put forth by the WI CPS Guiding Documents. 2. They will be aware of and incorporate their employer's confidentiality policies and procedures into their practice.
- Peer Specialists will respect and validate how their peers define "crisis," and will not identify or report a crisis when one has not occurred.
- Certified Peer Specialists are not mandated reporters by virtue of completing the WI CPS Training
Dolores comes to your office at the drop-in center very agitated and begins yelling about feeling left out of the programs at the center. You:
A) Leave the room and activate the security alarm
B) Move behind your desk while presenting a defensive posture
C) Provide active listening and ask her if she can talk about why she is angry
D) Ask her if she has taken her medication that day - ✔ ✔ C) Provide active listening and ask her if she can talk about why she is angry
Domain 2 (indepth knowledge of Recovery) - ✔ ✔ Domain 2: In-depth knowledge of recovery
2.1 Knowledge of SAMHSA's definition of recovery: "A process of change through which individuals improve their health and wellness, live a self- directed life, and strive to reach their full potential."
2.2 Knowledge of mental health and substance use disorders and their impact on recovery
2.3 Knowledge of the basic neuroscience of mental health and addiction
2.4 Knowledge of stages of change and recovery
2.5 Knowledge that recovery and wellness involves the integration of the whole person including spirituality; physical, vocational, and emotional health; sexuality; gender identity; and community
2.6 Knowledge of trauma and its impact on the recovery process
2.7 Knowledge of person-centered care principles
2.8 Knowledge of strengths-based planning for recovery
2.9 Knowledge of the impact of discrimination, marginalization, and oppression
2.10 Knowledge of the impact of internalized stigma and shame
Domain 3: Roles and Responsibilities of a Certified Peer Specialist - ✔ ✔ 3. Knowledge of the rights of peers seeking support, such as state and federal law regarding client rights, civil rights, and the Americans with Disabilities Act (ADA)
3.2 Knowledge of ethics and boundaries
3.3 Knowledge of the scope of practice of a Certified Peer Specialist
3.4 Knowledge of confidentiality standards
3.5 Knowledge of ways to encourage safe, trauma-sensitive environments, relationships, and interactions 3.6 Knowledge of appropriate use of self-disclosure
