Certified Medical Administrative
Assistant (CMAA) Practice Test 2.0 A
100% Verified
What method organizes patient records in chronological order according to the
department that provided the care? - ANSWERSSOMR (Source-Oriented Medical
Record)
What should the medical administrative assistant do when closing the office? -
ANSWERSActivate the security alarm
A provider prescribed an EKG for a patient who has a rapid heart rate. What should be
recorded for the reason for the EKG? - ANSWERSTachycardia
An office manager asks a medical administrative assistant to mail a letter to a patient
who is being dismissed from the practice. What method should the assistant use to mail
the letter? - ANSWERSCertified Mail
When preparing a claim, a medical administrative assistant should use what format
when entering a date of birth? - ANSWERSMM/DD/YYYY
What is the root word meaning of "swallow"? - ANSWERSPhag
What is the abbreviation of a type of insurance plan? - ANSWERSPOS (Point of
Service)
Before adding medical records to a patient's chart, the medical administrative assistant
should do what action? - ANSWERSEnsure the provider has initialed reports
What is the amount the medical administrative assistant should submit to the secondary
insurance carrier if the encounter balance is $360 and the patient has two plans with an
80/20 split? - ANSWERS$72
(The amount represents the 20% that should be sent to the secondary plan. Twenty
percent of $360 equals $72.)
A patient presents to the provider's office with flu-like symptoms. What action should the
medical administrative assistant take first? - ANSWERSMove the patient to an isolated
location.
A provider is running 30 min behind schedule because of an early morning emergency.
What action should the medical administrative assistant take to maintain effective
