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A study guide or exam preparation material for a business administration (buad) final exam. It covers a variety of topics related to hotel and casino operations, including revenue management, financial statements, occupancy rates, profitability calculations, and industry-specific terminology. Correct answers and explanations for various exam-style questions, suggesting it is intended to help students review and understand key concepts in preparation for a final assessment. The level of detail and breadth of topics covered indicate this document could be useful for university-level business or hospitality management students as study notes, lecture notes, or a summary to aid in exam preparation.
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Revenue - correct answers Rate X Volume Balance Sheet - correct answers This document measures the value or net worth of a business. Occupancy Percentage - correct answers rooms sold/total rooms available profit - correct answers total revenue minus total cost last year - correct answers The financial performance of the previous year. budget - correct answers The formal business and financial plan for a business for one year. average rate - correct answers Rooms Revenue / Rooms Sold pro forma - correct answers The projected first year of operations prepared before actual operations begin. RevPAR - correct answers Total Room Revenue / Total Available Rooms RevPAR - correct answers ADR x Occupancy Rate Change in Dollars - correct answers Actual Results - Previous Results forecast - correct answers The act or process that updates the budget, weekly, monthly or quarterly.
Profit and Loss (P&L) Statement - correct answers A financial statement that provides information about a company's profitability over a stated period of time. property - correct answers The term for the physical hotel of a business. Golf Revenues - correct answers Total Player Rounds X Greens Fees Rate - correct answers The dollar amount paid by a customer to receive a product or service by a business. Working Capital - correct answers current assets - current liabilities Spa Revenues - correct answers # of Treatments X Average Treatment Price Income - correct answers This term is interchangeable with profit and earnings. Change - correct answers The difference between two numbers. rooms revenue - correct answers Rooms Sold X Room Rates Retention & Flow-Through - correct answers Change in Profit Dollars / Change in Revenue Dollars Accounts Payable - correct answers The process of approving invoices and issuing checks in payment for products and good received by a hotel or restaurant. Accounting period - correct answers 28-day time period that can be used instead of calendar months to prepare management reports and financial statements covering hotel operations. Accounts Receivable - correct answers The process of billing and collecting accounts settled after the guest or company has checked out of the hotel. It includes credit card billing and company billing.
Selling strategy - correct answers the actions and decisions of the senior management of a hotel in opening and closing room rates, arrival dates and length of stay to maximize total hotel room revenues. competitive set - correct answers the group of competing hotels to which an individual hotel's operating performance is compared market share - correct answers the percentage of a total room supply, room demand, or room revenue that a hotel as a percent of some larger group. STAR Market Reports - correct answers published monthly by the Smith Travel Research Company, an independent hospitality industry research company. This report provides a hotel with rate, occupancy and RevPAR information for itself and it's competitive set. capital expenditures budget - correct answers The formal budget that identifies the need of replacing long-term assets of the business for renovation and expansion. Monthly Forecast - correct answers a forecast of revenues for the next month, including the average rates and volumes for specific market segments, departments or meal periods. Retention - correct answers Measures how much profit goes up or down as a percent of change in revenue. Also referred to as flow-through. Pickup - correct answers the number of actual room reservations made by day for a group block compared to the number of group rooms blocked for that night. Contract Rooms - correct answers Rooms that are reserved in a hotel on a daily basis, primarily for airline crew rooms. Extended Stay - correct answers A hotel stay of five nights or more. Profit and Loss Statement (P&L) - correct answers A financial report that details a company's performance over a specific period of time by subtracting expenses from revenue to obtain net income; also known as an income statement.
Executive Committee - correct answers Members of senior management who report directly to the General Manager and have responsibility for several specific hotel departments. General Manager (GM) - correct answers The traditional title of the individual at a hotel property who is responsible for final decision-making regarding property-specific operating policies and procedures. Also, the leader of the hotel's management team. Transient Rooms - correct answers Rooms that are made with no affiliation to a group or a specific contract room agreement. House Profit - correct answers The profit amount that includes all revenues and expenses controlled by hotel management and measures management's ability to operate the hotel profitably. hold - correct answers The amount of money a casino holds onto after betting ceases. Comps - correct answers complimentary goods and services offered to casino patrons in order to attract their business marker - correct answers a signed document that obligates a casino player to repay a loan from a casino. TITO - correct answers Ticket in Ticket Out. Technology that allows customers to take a ticket with a bar code and dollar amount printed on the ticket. cash equivalents - correct answers instruments that have a cash value but are not issued by the US government. RNG - correct answers a computer chip whose sole purpose is to think of numbers. Fill - correct answers An order to replenish the supply of chips at a specific game or table. credit - correct answers An order to bring down the total number of chips at a specific game or table. Drop team - correct answers the group of cage operations employees who do the drop.
What are the three main sources of revenue for Amusement Parks? - correct answers 1. Tickets
Hold - correct answers The difference between the money wagered by customers and the amount paid for winning bets. Drop - correct answers the revenue a casino collects in all gambling activities or the total amount of cash plus markers, during a given time frame for a table, on a shift, or in the entire casino. House Advantage - correct answers the difference in payoffs between the true odds and the actual payoff. House Advantage Calculation as a percentage - correct answers House Advantage / Total Wagered Domestic - correct answers The release of the film in America and Canada, also known as "North America". International - correct answers he release of the film in the rest of the world combined. Theatrical - correct answers Relating to the cinema release (i.e. in movie theatres). Home Entertainment (Home Vid/Home Ent) - correct answers The release of the film on DVD, Blu-Ray, previously VHS and online streaming services. Pay TV - correct answers Subscription television channels. In the UK this includes Sky Cinema and in the US cable networks such as HBO. Free TV - correct answers Free to air television, typically either public service broadcasting or ad supported. In the UK this includes the BBC and in the US ABC. Video On Demand - correct answers Online streaming services (such as iTunes, Netflix and Amazon Prime). pay-per-view (PPV) - correct answers An old form of VOD which is still active in some places involving the viewer paying to watch an encrypted, scheduled transmission of the movie. Development - correct answers Getting to a final script
box office gross - correct answers the total amount of money collected by cinemas from movie audiences. cinemas share - correct answers exact percentage cinemas take from tickets Licensed non-first window content - correct answers content that has been shown on another network first Licensed original first-window content - correct answers content that is shown on the network/streaming service first, but not created by the network. Owned original first-window content - correct answers original content that is owned and created by the streaming service Linear TV - correct answers when viewers must watch a scheduled TV program at the time it's broadcasted, and on the channel it's presented on Non-linear TV - correct answers non-traditional means of viewing that enables place- and timeshifting Advanced TV - correct answers several forms of streaming TV content, including connected TV, TV everywhere, linear addressable and video on demand (VOD) addressable Connected TV - correct answers using a smart TV to watch content through an over-the-top (OTT) device like Apple TV, a Blu-ray player, a streaming stick like Amazon Fire TV Stick, a gaming console like Xbox One or even just through the smart TV interface itself. TV Everywhere - correct answers the ability to watch TV everywhere or anywhere Video On Demand - correct answers when you watch video content after its official release date or original air date and time. OTT - correct answers Over the top device (Apple TV, Amazon Fire Stick, Xbox One).
Hulu - correct answers Entertainment Company that is primarily oriented towards instant streaming of television series, carrying current and past episodes of many series from its owners' respective television networks and other content partners. Netflix - correct answers a streaming service that allows our customers to watch a wide variety of award-winning TV shows, movies, documentaries, and more on thousands of internet-connected devices. Apple TV - correct answers a digital media player and microconsole developed and sold by Apple Inc. Roku - correct answers a series of digital media players manufactured by Roku, Inc. The name comes from the Japanese word 六 meaning "six" and was named so because it was the sixth company that Anthony Wood started. YouTube - correct answers a video-sharing website in which users can upload, view, and comment on videos The casino industry Profit Calculation - correct answers Profit = Hold = Drop - Paid Out Describe the differences between cash, cash equivalents, and chips - correct answers Cash is endorsed by U.S. govt Cash eq. = currency not endorsed by U.S. govt Chips = example of cash eq. Arrange the five types of casinos in the proper order of revenue (top to bottom) - correct answers Commercial Tribal Racinos Riverboat Card Rooms What three states have the most Tribal Gaming Casinos? - correct answers Oklahoma California Minnesota
What two original fiction series from Netflix have won Emmy's? - correct answers The Crown and Orange is the New Black. What are the five Netflix original fiction shows that are in the top 150 rated shows on IMDB? - correct answers Narcos, The Punisher, Ozark, Mindhunter, and House of Cards What are the four areas that Hulu is aligning with? - correct answers Technology/Product, Subscriber Journey, Content, Advertising Revenue How many original shows does Hulu predict they will release in 2019? How many subscribers does Hulu currently have?
How do gamers earn money on twitch? - correct answers Users on Twitch support their favorite content creators directly through subscriptions and donations, which accounted for 51% of GVC revenue on the platform. Calculate profit for 30m to 100m movie budget - correct answers Costs Multiply budget by 6.2% P&A 41% of budget Participation 16% of budget Manu Costs 22% of budget Overhead 7% of budget Residuals 11% of budget Income D. Revenue 47% I. Revenue 59% Subtract from TR