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British Columbia Basic Security
Training (BST) Exam Certification-
Study Guide.
most encounters that SPs face can resolved through; a. physical control b. presence c. communication d. weaponless impact c. communication Public perception of the SP and their company is an element of presence 3 multiple choice options The response used by a SP is determined by the behaviour of the subject. True 1 multiple choice option A passive resistant subject does not physically interfere with the SP's attempts at control but does nothing to assist 3 multiple choice options An assaultive subject not only resists SPs actions but tries to physically assault the SP
3 multiple choice options an SP must record a use of force incident only if the subject was seriously injured. a. true b. false b. false Which of the following is an offence under the Trespass act? Remaining on private property after being asked to leave by the property owner/renter or a representative of the owner/renter. 1 multiple choice option An intoxicated person must not be allowed to remain in a public place such as a nightclub or a bar True 1 multiple choice option what is at the centre of the national use of force framework? a. the SPs response b. the totality of the situation c. the continuous assessment process d. the subjects behaviour b. the totality of the situation We have an expert-written solution to this problem!
a. true b. false a. true if the level of risk in a situation is high and the need for subject control is low what would be an appropriate response? a. disengagement b. physical control c. proper positioning d. none of the above a. disengagement the SPs are responsible for the health and safety of subject under their arrest a. true b. false a. true the SPs must provide this information to the police about an arrest a. name of company/organization b. SPs name and position c. who is in custody and why d. all of the above d. all of the above
security provided for internal use of company is a. contract security b. in house security c. public security d. none of the above b. in house security The three steps in the assessment cycle are: Plan, Negotiate, Act. False Blocking is a tactical communication technique that involves rebutting every argument that the subject raises. False 1 multiple choice option The "Negotiator" tactical communications technique involves Persuading the subject to take the desired action through dialogue by identifying what motivates them. 3 multiple choice options When assessing a situation, SPs should consider their own overall fitness only if there are two or more subjects. False 1 multiple choice option Increasing the distance between the SP and the subject
Tactical Communication Gaining voluntary compliance by skillfully managing a subject's behaviour The escort position is used by SPs to exercise control over the subject. True 1 multiple choice option Professional Appearance All of the above 3 multiple choice options Per Sec. 14 of the SSR, a SP must act with honesty and integrity True 1 multiple choice option Per Sec. 14 of the SSR, a SP must respect and use all property and equipment in accordance with the conditions of their license True 1 multiple choice option A customer service orientation consists of all of the above 3 multiple choice options
Individuals with a disability are referred to as persons with disabilities 3 multiple choice options Accomodation striving to build inclusive environments that respect differences and rights Duty to accommodate seeks to eliminate barriers, standards, requirements, practices, policies, and rules that adversely affect people on the basis of grounds (such as, disability, gender, religious belief, etc.) that are listed in human rights legislation. Accessibilityterm- 140 means to access a space for persons with disabilities Poor, inappropriate, and sometimes aggressive behaviour is often a symptom of a disability True 1 multiple choice option Youth Criminal Justice Act (YCJA) applies to individuals 12 - 17 years old 3 multiple choice options When questioned by the media, a SP should refer them to representatives of the employer / client
3 multiple choice options The standards for professional conduct encompass which areas All of those stated 3 multiple choice options Which section of the SSR prescribes a code of conduct for SPs. 14 3 multiple choice options Which of the following are included in the SP code of conduct All of those stated 3 multiple choice options Which of the following are included in the SP code of conduct All of those stated 3 multiple choice options Which of the following are included in the SP code of conduct All of those stated 3 multiple choice options Which of the following are included in the SP code of conduct All of those stated 3 multiple choice options
Ethical standards require that people act in a manner that is consistent with All of those stated 3 multiple choice options One method of honouring a client's / employer's trust is respecting confidentiality and ensuring security of information 3 multiple choice options What are a few of the types of ethical challenges a SP faces All of those stated 3 multiple choice options What are a few of the types of ethical challenges a SP faces All of those stated 3 multiple choice options A customer service orientation consists of which elements All of those stated 3 multiple choice options Each person must be judged as an individual on the basis of his or her actions, rather than on characteristics or attributes such as height, age, sex, or race observed by a SP True 1 multiple choice option
the restriction in a person's functional capacity 3 multiple choice options An impairment is the medical condition (injury, disease, or other disorder) that produces a reduction in physical or mental function 3 multiple choice options A handicap is the difficulty an individual may have functioning in an environment 3 multiple choice options Persons with disabilities must be considered and treated as full and equal members of society. True 1 multiple choice option Poor, inappropriate, and sometimes aggressive behaviour may be an indicator of Both 3 multiple choice options In order for an impairment to be considered a disability, the problem must be visible (i.e. missing limb, noticeable limp, wheelchair, cane, etc.) False 1 multiple choice option
When engaging an individual with an interpreter or assistant / companion, the most appropriate course of action is to speak directly to the interpreter / assistant / companion to ensure there is no confusion or misconceptions of your intent and meaning. False - you should always talk directly to the person with the disability and treat them as a normal individual 1 multiple choice option The function of a security professional is protect people, property, and information 3 multiple choice options Public security is provided by the police and other law enforcement and regulatory agencies 3 multiple choice options Private security is provided by SPs employed by security companies or directly by a business 3 multiple choice options The police should always be called if a crime has been committed True 1 multiple choice option The police may enter a property when all of the options stated 3 multiple choice options
The primary goal of the SP is the prevention and identification of situations that might put the client at risk True 1 multiple choice option Which of the following are not general duties of a SP maintaining security and access control systems as required to ensure security of property and personnel 3 multiple choice options When should a SP begin assessing a situation as early as possible 3 multiple choice options Which of the following qualify as evidence all of the options shown 3 multiple choice options Most organizations will outline what to do during an emergency such as a utility failure in their: Emergency Response Plan 3 multiple choice options Which of the following is NOT one of the primary objectives of police services: Protect and Serve 3 multiple choice options
A SP must keep their license on them at all times while performing duties as a SP True 1 multiple choice option Which of the following does not need to be recorded in a SP notebook during interactions with emergency service all of the options shown 3 multiple choice options Which organization investigates public complaints against SPs & / or security businesses Security Programs and Police Technology Division, Ministry of Public Safety and Solicitor General 3 multiple choice options When requested, a SP must immediately provide emergency services personnel with written copies of the SP's notebooks &/or investigation reports. False 1 multiple choice option The objective of persuasion is to reduce resistance 3 multiple choice options What is not a benefit of persuasion stops assaultive subjects 3 multiple choice options
1 multiple choice option A SP must not describe or identify their services by using the words detective, law enforcement, peace officer or police. True 1 multiple choice option Reasonable Grounds A set of facts or circumstances which would satisfy an ordinary, cautious and prudent person that there is reason to believe and goes beyond mere suspicion. Deadly Force Force likely to cause death or grievous bodily harm A witness who gave a written or oral statement that is recorded in the notebook, should have access to that notebook. True 1 multiple choice option Racial profiling is considered discrimination True 1 multiple choice option A three-ring binder or other style of book from which pages can easily be removed is an appropriate notebook for SPs. False
1 multiple choice option choose the terms that the SPs should record in their notebooks for each shift. a. location b. duration of shift c. name of supervisor d. (a) and (b) d. (a) and (b) what is the order of notebook entries? a. numerical b. chronological c. random d. alphabetical b. chronological pick the false statement a. SPs must use only one notebook at a time b. SPs should write all notebook entries in ink. c. while on duty, SPs should have their notebook in their possession at all times d. none of the above. d. none of the above while testifying in court as a witness, is an SP allowed to refer to his notes
