BMGT 364 2025 ACTUAL QUIZ 6 WEEK 7 VERIFIED Q&A (CURRENTLY TESTING) GRADED A, Exams of Business Economics

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BMGT 364 2025 ACTUAL QUIZ 6 WEEK 7 VERIFIED Q&A (CURRENTLY TESTING) GRADED A

Question 1 (0.2 points)

The Balanced Scorecard is considered one of the most important control tools in use. The Scorecard is a system used by organizations to do the following except Question 1 options:

Communicate goals

Measure performance

Prioritize resources

Align daily tasks with strategies

Question 2 (0.2 points)

Robin’s financial advisor explained that her stock portfolio did very well last year. It grew by 6 percent, better than bonds that earned only 2 percent. During the same period, the S&P 500 grew 14 percent. The S&P 500 is an index of 500 large companies having common stock listed on the NYSE or NASDAQ. The financial advisor is using the wrong Question 2 options:

Performance Standard

Corrective Action

Question 3 (0.2 points)

Quality management involves controlling, monitoring, and modifying tasks to maintain a desired level of quality or excellence. Question 3 options:

True

False

Question 4 (0.2 points)

Measurement of Actual Performance

Summarized Performance

The Flower Shop, an online flower company, wanted to take a stand against Uber’s mistreatment of employees. The CEO, Steven Dyme decided to stop using Uber’s service and made an announcement that Lyft should be used instead of Uber. Dyme was distracted by a new system change, and when he checked expenses at year-end, he found $12,000 charged to Uber after his announcement. What advice would you give him?

Question 4 options:

The cost for Uber and Lyft are similar, so no harm was done

Dyme should notify accounting and all employees that Uber expenses will not be reimbursed

Do nothing

He should not micro manage his team

Question 5 (0.2 points)

Organizational control is an important function because it helps identify errors and deviations from standards so that corrective actions can be taken to achieve goals. But there are some disadvantages as well. Which area below would not be a disadvantage?

Question 5 options:

The control mentality can lead to overstaffing

Resources are focused on objectives

Control systems can be expensive

May slow down operations

Question 6 (0.2 points)

The proper performance of the management control function is critical to the success of an organization. The steps in the basic control process can be followed for almost any application, such as improving product quality, reducing waste, and increasing sales. The basic control process includes the following steps except:

Question 6 options:

Measuring actual performance

False

Question 10 (0.2 points)

If an organization tracks its strategy implementation, looks for problem areas, evaluates whether the problem areas indicate any weakness in the strategy, and makes any necessary changes. It is using:

Question 10 options:

Operational Controls

Corrective Controls

Question 11 (0.2 points)

If your organizational controls have been properly designed they should

Question 11 options:

Control consumer reactions to their strategy

Lead to better organizational performance

Provide a way for organizations to ignore environmental changes

Question 12 (0.2 points)

Top-down controls are also known as bureaucratic controls. Top-down control means the use of rules, regulations, and formal authority to guide performance. It includes things such as budgets, statistical reports, and to regulate behavior and results.

Question 12 options:

Inventory Results

Vendor relations

Employee attendance analysis

Strategic Controls

Behavioral Controls

Performance Appraisals

Question 13 (0.2 points)

The cost of quality has two components: the cost of good quality and the cost of poor quality. The costs for good quality are the costs of monitoring and preventing defects. The costs of poor quality are often hidden, hitting customers and departments not immediately related to production. Some experts argue that:

Question 13 options:

Quality can be costless, since the hidden costs of poor quality often outweigh the cost of preventing defects

Poor quality can be accepted

Quality is never costless because monitoring and prevention have costs

Quality is not an issue as long as customers continue to buy the products

Question 14 (0.2 points)

All businesses need organizational controls.

Question 14 options:

True

False

Question 15 (0.2 points)

To follow a budget requires discipline. When an expense or desirable pops up, managers must prioritize purchases to stay within budget. In this sense, budgets help control and ensure that goals are reached by allocating money to the places where it is needed.

Question 15 options:

Scope Creep

Spending

Employee turnover

Proactive Control

Radical Control

Feedback

Concurrent control

Question 19 (0.2 points)

Controls can be categorized according to the time in which a process or activity occurs. The controls related to time include feedback, proactive, and controls.

Question 19 options:

Concurrent

Random

Radical

Summarized

Question 20 (0.2 points)

If an organization tracks its strategy implementation, looks for problem areas, evaluates whether the problem areas indicate any weakness in the strategy, and makes any necessary changes, then it is using:

Question 20 options:

Behavioral controls

Tactical controls

Strategic controls

Organizational controls