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Explain in about george elton mayo, hawthorne plant of western electric and the illumination experiments.
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CAVENDISH UNIVERSITY ARMENIA 2008
Contemporary Trends in Developing and Organizing Management
Zeinab Hasrati Makruhi Keshishyan Hovhannes Petrosyan
The role that Mayo had in the development of management is usually associated with his discovery of
The Hawthorne Studies (or Hawthorne Experiments) were conducted from 1927 to 1932 at the Western Electric Hawthorne Works in Cicero, Illinois (a suburb of Chicago)
The workers were divided into two groups
A. experiment group B. control group
Performance Recording Device
Women in the Relay Assembly
A. Conditions of work
B. Hours of work
C. Rest pauses
D. Provision of refreshments
The experiment was divided into 13 periods during which the workers were subjected to a series of planned and controlled changes to their:
14 men
The group developed it’s own pattern of informal social relations and norms of what constituted proper behaviour
Group pressures on individual workers were stonger than financial incentives offered by management
Workplaces are social environments and within them, people are motivated by much more than economic self-interest
In the training world, the Hawthorne Effect is a chameleon
The mere act of showing people that you're concerned about them usually spurs them to better job performance