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BAT Practice Test | 2024 Questions & Answers |
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Which of the following is not one of the four basic strategies a company can employ to deal with competitive forces? A) focus on market niche B) Compete on employee loyalty C) Strengthen customer and supplier intimacy D) Differentiate products E) Low cost leadership - ✔✔B A relocation control system that reports summaries on the total moving, house-hunting, and home financing costs for employees in all company divisions would fall into the category of an: A) MIS B)CRM System C)TPS D)ESS E)KMS - ✔✔A A _______ is a collection of independent firms that use information technology to coordinate their value chains to produce a product or service for a market collectively A) value web B)value chain C)supply chain D)business network - ✔✔A Suppliers, customers, employees, products and services, and ______ are the five basic entities with which business must deal A) invoices and payments B) manufacturing and production
C)the environment D)technology E)sales and marketing - ✔✔A Which of the following is an example of a key force in a firms broader, less immediate environment A) Economic trends B) Regulations C) Competitors D) Suppliers E) Customers - ✔✔A Verizon's implementation of a web-based digital dashboard to provide managers with real time information, such as customer complaints, is an example of: A) competitive advantage B) A new product C) improved flexibility D) improved decision making E)supplier intimacy - ✔✔not A A computerized system that performs and records the daily activities necessary to conduct business is classified as an: A) A business intelligence system B) transaction processing system C) executive support system D) management level system E) decision support system - ✔✔B Which of the following is the best definition of an information system? A) A global network that has universal standards
Consider an information system in a moving company that analyzes travel patterns and decides which routes are the most efficient for every van. The need for employees to follow procedures to update the system with arrival and departure times would be considered a(n) _____ dimension of the system. A) technology B) managerial C) people D) organizational - ✔✔not c The three activities in an information system that produce the information organizations use to control operations are: A) input, output, and feedback B) data analytics, processing, and feedback C) input, processing, and output D) information, research, and analysis E) information, data, and processing - ✔✔C Key forces in a businesses immediate environment include: A) stockholders B) economic conditions C) global events D) political conditions E)technological innnovations - ✔✔not E Internet technology: A) has lessened competitive rivalries B) increases the difference between competitors because of the wide availability of information C) makes it easy for rivals to compete on price alone D) imposes a significant cost of entry, due to infrastructure requirements E) makes it easy to sustain operational advantages - ✔✔notD
To make sure they stock clothes that their customers will pusrchase, a department, store implements a new application that analyzes spending levels at their stores and cross-references this data to popular clothing styles. Which of the following business objectives is this information intended to support? A) improved decision making B) Customer intimacy c) new products d) operational excellene E) survival - ✔✔B Which of the following is not one of the competitive forces in Porters model? A) External environment B) Customers C) Other competitors D) Suppliers E) Technology - ✔✔A DSS and MIS are also referred to as ______ systems A) business model B) executive support C) business information D) business intelligence - ✔✔D An example of a business using information systems for supplier intimacy is: A) A JCPenney's information system that allows its contract manufacturers to see what garments have been sold and need to be replaced B) Apples creation of IPad C) Citibank's ATM system D) Verizon's web-based digital dashboard providing real-time company information for managers E) the Mandarin Oriental's use of computers to keep track of guests' preferences - ✔✔A
Which of the following industries has the lowest barrier to entry? A) automotive B)small retailer C)Airline D) Computer chip E) solar energy - ✔✔B Walmart exemplifies the power of information systems coupled with excellent business practices and supportive management to achieve which of the following? A) Survival B) Operational efficiency C) Customer intimacy D) New business models E) competitive advantage - ✔✔B
