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AMAZON DELIVERY ASSOCIATE TRAINING -WITH 100% VERIFIED SOLUTIONS
Typology: Exams
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how can I be a safe driver while operating my vehicle? being a safe driver means being aware of your surroundings. while operating your vehicle, always refer to foundation of safe driving, REPS.
the order of bags on your staging carts reflects your delivery sequence (refer to the image on the right)
access problem: when you are unable to physically approach the customers home (e.g. closed street, dog in yard, dangerous ice covering the driveway) cannot find address: when you cannot find the customers address security access code needed: when you cannot deliver to is closed for the day (enter the correct business hours into the app) nowhere safe to leave package: when there is no secure place to leave a package what if i find a package that is not on my route?
all packages MUST be attempted, even packages that are not technically on your route, if you find a package in one of your bags that is not included on your route select "pick up" on the rabbit (located on the main menu) and attempt the delivery. all packages must be attempted to be delivered twice. if you cannot complete a delivery, you have to go back to that location a second time during your route to reattempt the delivery if you have questions about a package that may not be close to you on your route, contact your dispatcher for help.