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ALASKA AIRLINES TRAINING STUDY
GUIDE EXAM | QUESTIONS & ANSWERS
(VERIFIED) | LATEST UPDATE |
GRADED A+
AFT
Correct Answer: tail, or rear of the aircraft Alternate Correct Answer: an airport other than the scheduled airport where the aircraft is to land. Base Correct Answer: The station a flight attendant is assigned to by seniority. Captain Correct Answer: The pilot in command of the aircraft and its crew members, sits in the left seat in the flight deck. Catering Correct Answer: Provides the food, beverages, and service equipment for flights. Code of Federal Regulations (CFR's) Correct Answer: A set of standards to which each airline must conform. The regulations are required to be met, and if violated, carry substantial fines and penalties to both the airline and the individual crew member. crew scheduling
Correct Answer: Responsible for ensuring all flights are staffed with the correct number of flight attendants and flight deck crew members. Customer Service Agents (CSA's) Correct Answer: Sell tickets, check in customers, board flights and assist customers with other requests while on the ground. deadheading Correct Answer: this is a term used for crew members traveling on a flight as a non- working crew member to position them for a flight that originates in another city. de-icing Correct Answer: fluid sprayed on the exterior of the aircraft in cold conditions to remove frost, snow, and ice from the exterior surfaces of the aircraft and prevent their reformation. Deplane Correct Answer: the procedure in which customers leave the aircraft. ETA Correct Answer: Estimated time of Arrival ETD Correct Answer: Estimated time of Departure Federal Aviation Administration (FAA) Correct Answer: This government agency serves the public in the fields of aviation safety, airways, airports, development and information. First Officer (FO)
Jumpseat Correct Answer: a crew member's seat on an airplane. Flight attendants must occupy a jumpsuit for all takeoffs and landings. Leg (segment) Correct Answer: A portion of a flight (i.e., Flight #6 - SEA-KTN-WRG-PSG-SIT-JNU. SEA to KTN is the first leg. KTN to WRG is the second leg, etc. Maintenance Correct Answer: Personnel responsible for the upkeep and repair of the aircraft and equipment on board. Non-Rev Correct Answer: the term stems from "non-revenue", usually an airline employee, spouse, eligible children or parents. They travel "standby", meaning they will only go if there is an available seat. Non stop Correct Answer: A flight that travels between two cities only, with no intermediate stop. Origination Correct Answer: The starting city of a flight. A crew is said to 'originate" at the station where they started their assignment for the day. Stow Correct Answer: To place bags, etc. in a safe and secure place for takeoff and landing. Tail Winds Correct Answer: Winds flowing in the same direction an aircraft is flying.
Taxi Correct Answer: The movement of the aircraft either proceeding to the runway for takeoff or to the terminal after landing. Tech Stop Correct Answer: most commonly used to refuel an aircraft when additional fuel is necessary to reach the destination. This occurs most often when aircrafts are flying into headwinds against stronger winter jet streams. Termination Correct Answer: The station where a flight makes it's last stop. Through Flight Correct Answer: This is a single flight from departure city to destination with one or more intermediate stops. Transportation Security Administration (TSA) Correct Answer: This agency is responsible for security of all modes of transportation.
