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Five Guys Test Prep 2024: Food Safety and Operational Procedures, Exams of Business Economics

A comprehensive overview of five guys' food safety and operational procedures, covering topics such as food handling, sanitation, temperature control, and customer service. It includes a series of questions and answers designed to test employees' knowledge of these procedures, making it a valuable resource for training and assessment purposes.

Typology: Exams

2024/2025

Available from 02/28/2025

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ACTUAL FIVE GUYS TEST PREP 2024
Is it okay to leave entrances unlocked during prep as long as no one is around? - ✔✔False NO
What should you NOT do if a customer has concerns about allergens - ✔✔Make judgments about
allergen safety for them
I'm the morning if the fryers or grills will not turn on you should...? - ✔✔
Make sure the power cord is plugged in
Make sure the drain valve handle is fully closed
Make sure gas hose is properly connected
If you have issues with greasy floors,haze in the air, doors that won't shut what is the problem -
✔✔Improperly balanced hood system
Best practices for handling money? - ✔✔Use swipe cards or fingerprints
Count drawers before and after each shift
Check large bills with counterfeit pen
Count cash out of line of sight of windows
What should never be used on grease fires? - ✔✔Water
How often should hoods be taken down and washed? - ✔✔Daily
What should be placed at all entrances during inclement weather? - ✔✔Wet floor signs and mats
Cold food should be held between...? - ✔✔33-41
If you run out of a food item is it acceptable to purchase it locally? - ✔✔No never false
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ACTUAL FIVE GUYS TEST PREP 2024

Is it okay to leave entrances unlocked during prep as long as no one is around? - ✔✔False NO What should you NOT do if a customer has concerns about allergens - ✔✔Make judgments about allergen safety for them I'm the morning if the fryers or grills will not turn on you should...? - ✔✔ Make sure the power cord is plugged in Make sure the drain valve handle is fully closed Make sure gas hose is properly connected If you have issues with greasy floors,haze in the air, doors that won't shut what is the problem - ✔✔Improperly balanced hood system Best practices for handling money? - ✔✔Use swipe cards or fingerprints Count drawers before and after each shift Check large bills with counterfeit pen Count cash out of line of sight of windows What should never be used on grease fires? - ✔✔Water How often should hoods be taken down and washed? - ✔✔Daily What should be placed at all entrances during inclement weather? - ✔✔Wet floor signs and mats Cold food should be held between...? - ✔✔ 33 - 41 If you run out of a food item is it acceptable to purchase it locally? - ✔✔No never false

How often do we take temperatures? - ✔✔Every 2 hours What jewelry can be wore while working? - ✔✔Plain wedding ring Where should chemicals be stored? - ✔✔Away from food and prep areas Food should be stored how high off the ground? - ✔✔6 inches When should critical food safety violations be fixed? - ✔✔Immediately Washing does what? - ✔✔Removes surface dirt Sanitization does what? - ✔✔Reduces pathogens Grill temperature - ✔✔ 350 Fryer temperature - ✔✔ 345 Hot holding unit temperature - ✔✔ 140 Kay 5 concentration is? - ✔✔ 50 - 100 PPM quaternary sanitizer concentration - ✔✔ 150 - 400 PPM Managers are the only employees that need to be trained to spot food safety threats - ✔✔False not true It is impossible to follow FIFO if food is not correctly labeled - ✔✔True!

Three things to check when receiving meat - ✔✔Packaging Temperature Pack date Patty cook temperature - ✔✔ 160 How to tell a patty is done - ✔✔Clear juices How many times do you flip a patty? - ✔✔ 2 - 4 times What is the patty press used for? - ✔✔To even out the patty and break the seal How many ounces should a balled patty weigh? - ✔✔3. What word best describes a five guys burger? - ✔✔Juicy Patties are flipped in section 2 when - ✔✔A food amount of blood is seen How many days after the pack date can meat be accepted? - ✔✔14 days What is the problem when the grill needs to be adjusted above or below 350? - ✔✔Grill is out of calibration When are burgers ready to be flipped in section one? - ✔✔Grey comes halfway up the burger How many times should you even out the patty? - ✔✔ 1 What is the shelf life of a prepped patty? - ✔✔3 shifts

Patties should be smashed in groups of? - ✔✔ 2 Patties should be stacked how many high? - ✔✔8 or 6 Why do we pre one box of meat at a time? - ✔✔To prevent time and temperature abuse How many bags high of potatoes can be stacked? - ✔✔4 or 5 high What two certifications do five guys managers need? - ✔✔Quality control and food safety If a customer insists on a rare burger what should the manager do? - ✔✔Ask them to try one the five guys way on the house Who are the five guys? - ✔✔Jim, Matt, Chad, Ben, and Tyler Where was the first five guys? - ✔✔Arlington Virginia When was the first five guys opened? - ✔✔ 1986 What determines morning prep levels? - ✔✔Store sales mix Forecasted sales Orange buckets - ✔✔Grease Bottles Fry debris White buckets - ✔✔Fries

Who should you talk to about questions on secret shops? - ✔✔District manager Who gets the shopper payout? - ✔✔All employees on the shift What is the secret shopper website? - ✔✔Marketforce What are phantom shops? - ✔✔Secret shops looking for signs of early closing How many times a year does a store get shopped? - ✔✔96 times When can a secret shop take place? - ✔✔Anytime the store is open What is the purpose of the shopper program? - ✔✔Create an employee culture or personal ownership Reward employees for good work Gain customer perspective Cashiers should repeat back the order to a customer - ✔✔True What is five guys university - ✔✔Employee training How many days do you have to complete university videos? - ✔✔ 31 Should new employees rush to complete all university courses? - ✔✔ Is it acceptable to have employees that can only work one station as long as they show mastery? - ✔✔No How many stations should an employee be able to work - ✔✔All of them!

What should you do if you notice a problem or defect with a product in the store? - ✔✔Submit a product issue form What is the name of the weekly newsletter? - ✔✔Patty press What should be included in a product issue form? - ✔✔Pictures Why don't we stack our bread? - ✔✔It's fragile What is BOSS - ✔✔The bread website Where do you submit issues if you have problems with bread quality? - ✔✔BOSS What happens if a store does not order bread for a delivery day - ✔✔An average of the previous four orders for that day are received If a store runs out of bread and can't borrow any what should be done? - ✔✔Close the store How much bread should you have in stock? - ✔✔Enough to get you through the next delivery date Is it acceptable to prep in advance for more than one day? - ✔✔No Do you have to do a boil out every time you change oil? - ✔✔Yes What are the two bacon tests - ✔✔The horizontal test The shatter test What is the five guys approach to food cost? - ✔✔Manage in the back of house not with the customers

What is the temperature of the hopper mix? - ✔✔ 33 - 41 What has a constant recipe and does not change no matter the amount of mix-ins? - ✔✔Bacon, malted milk, coffee, double stuff Oreo How much coffee extract will one standard recipe yield? - ✔✔ 28 - 32 oz When should coffee and coffee grounds be added? - ✔✔Before milkshake mix How many milkshakes does one bag of shake base make? - ✔✔ 25 How long does Kay-5 last in a white bucket? - ✔✔24 hours What night do we "break the cycle" (clean the milkshake machine) - ✔✔Monday What is the shelf life of coffee after brew? - ✔✔7 days How many times should the milkshake machine be flushed with water when being cleaned? - ✔✔3 times How long does it take for the shake base to get to the proper consistency? - ✔✔15 minutes What is the temperature of a blended milkshake? - ✔✔ 24 - 28 What should be done if the milkshake base is too cold? - ✔✔Check the mix feed tube is in the open position Put machine in clean mode for three minutes Prep time for hot dogs - ✔✔20 minutes

Prep time for lettuce cheese and bacon - ✔✔30 minutes Prep time for tomatoes and peppers - ✔✔15 minutes Prep time for potatoes - ✔✔5 minutes