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5 key terms of public relations Material Type: Notes; Professor: Litwin; Class: Introduction to Public Relations; Subject: Public Relations; University: Rowan University; Term: Spring 2010;
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5 Key Terms of Public Relation I think that the mission statement is a very important focus in the public relations world. A mission statement is the identifiable reason for a company's existence. It represents what the company thinks about itself, its goals for future endeavors, and its need for public support. I feel that clarity is a word that takes on a completely different meaning in public relations. Clarity is making sure that the message you send out to a recipient is in an appropriate and understandable manner so that meaning is not lost in translation. Synergy is a word I have never heard defined before I entered our PR class. The idea of synergy is combining ingredients of a specific plan in order to create and establish a product/idea as a whole. In communication,, the combination of advertising and effective public relations is essential to synergic success. The Cracked Egg (Persuasion) Model seems to be a very important part of strategic communication. The goal of the model is to shape or change public opinion on a specific issue. The eight steps of the model in order involve, mass sentiment, incident, pros/cons of public, debate, time, public opinion, social action, and then back to mass sentiment. Although it is a lot to take in, when put in action, the model is very sensible. Lastly, I think the biggest key term is public relations itself. The assignment where I asked 5 people what it meant really proved that it is a frequently confused term. Public relations is a management and counseling function that enables organizations to build and maintain relationships with their various audiences through an understanding of audience opinions, attitudes, and values.
Scott Wordsman 2-19- Public Relations Double/Triple Bottom Line Pat Jackson explained the double bottom line theory by analyzing the importance of two-way communication. The idea of two-way communication is to send your message out to as many audiences as possible, and through as many channels and mediums that you can. Jackson's theory comes in two parts; the first bottom line, and the second bottom line. The first bottom line involves the organizations successful efforts in pleasing its public before and during their professional interaction. Once the company figures out what will prove successful in public approval, they can then begin to do business together. The second bottom line involves figuring out if the public will accept the services or product that you are trying to sell. The idea is that once a positive relationship in the first bottom line is established, a sale in the second bottom line will occur which then leads to profits. Some will argue that the theory of a double bottom line has transgressed into a triple bottom line. This can occur because people feel that the first step has reached further than just establishing relations, but has grown to creating, maintaining, or even enhancing these relationships. The steps in the triple bottom line would then be to try and establish a positive relationships with the public, maintain the positive image and create a hopeful future, and then the last aspect would be to profit from the successful relationship in order to make a sale.