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3CX Academy Advanced Certification Questions with 100% Correct Answers | Latest Version 2, Exams of Engineering

In the criteria of the "Outbound Rules", "Calls from Extension(s)" having comma separated values will allow multiple extension ranges to be defined - ✔✔True The Virtual Extension of the slave must match the master side virtual extension number - ✔✔True For extensions that are registered over multiple site-to-site VPNs, by default 3CX delivers the audio between phones if they are on different subnets. - ✔✔False On outbound calls to external numbers, 3CX will process "Outbound Rules" in a "Best Matching" way, depending on how many of the criteria match. - ✔✔False

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2023/2024

Available from 08/31/2024

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3CX Academy Advanced Certification
Questions with 100% Correct Answers |
Latest Version 2024 | Verified
In the criteria of the "Outbound Rules", "Calls from Extension(s)" having comma separated values will
allow multiple extension ranges to be defined - ✔✔True
The Virtual Extension of the slave must match the master side virtual extension number - ✔✔True
For extensions that are registered over multiple site-to-site VPNs, by default 3CX delivers the audio
between phones if they are on different subnets. - ✔✔False
On outbound calls to external numbers, 3CX will process "Outbound Rules" in a "Best Matching" way,
depending on how many of the criteria match. - ✔✔False
Wireshark can - without any additional Plugins Decode all Codecs including G711A, G711U, GSM, G729,
G726 - ✔✔False
STUN extensions can be configured to connect to the tunnel port of 3CX instead of the SIP port for more
security. - ✔✔False
The log files of 3CX are never cleaned even when you restart the 3CX Services - ✔✔False
Once Secure SIP has been configured in 3CX, Secure SIP certificates will need to be deployed manually in
phones and softphones OS so that they can communicate. - ✔✔False
Remote extensions may be provisioned using the HTTP or HTTPS URLs - ✔✔False
The default Voicemail PIN of an extension consist of 4 random alphanumerical characters. - ✔✔False
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Download 3CX Academy Advanced Certification Questions with 100% Correct Answers | Latest Version 2 and more Exams Engineering in PDF only on Docsity!

3CX Academy Advanced Certification

Questions with 100% Correct Answers |

Latest Version 2024 | Verified

In the criteria of the "Outbound Rules", "Calls from Extension(s)" having comma separated values will allow multiple extension ranges to be defined - ✔✔True The Virtual Extension of the slave must match the master side virtual extension number - ✔✔True For extensions that are registered over multiple site-to-site VPNs, by default 3CX delivers the audio between phones if they are on different subnets. - ✔✔False On outbound calls to external numbers, 3CX will process "Outbound Rules" in a "Best Matching" way, depending on how many of the criteria match. - ✔✔False Wireshark can - without any additional Plugins Decode all Codecs including G711A, G711U, GSM, G729, G726 - ✔✔False STUN extensions can be configured to connect to the tunnel port of 3CX instead of the SIP port for more security. - ✔✔False The log files of 3CX are never cleaned even when you restart the 3CX Services - ✔✔False Once Secure SIP has been configured in 3CX, Secure SIP certificates will need to be deployed manually in phones and softphones OS so that they can communicate. - ✔✔False Remote extensions may be provisioned using the HTTP or HTTPS URLs - ✔✔False The default Voicemail PIN of an extension consist of 4 random alphanumerical characters. - ✔✔False

Your 3CX has only one SIP Trunk and receives a call from number 8135791691. If you have a "Inbound CID Reformatting" rule on the Trunk with "Source Pattern" 813(...)(.) and "Replace Pattern" \ 1 \2, the extension that receives the call will see "5791691" as the caller ID on its display. - ✔✔True When 3CX has been installed without a FQDN from 3CX and in split DNS mode, the DNS server must not be installed on the same machine as the phone system. - ✔✔True Your Local IP Phone loses the registration to 3CX and you want do troubleshoot the issue. You should start a Wireshark Capture on the 3CX Server, reboot the phone, and then apply the Filter sip.Cseq.Method==REGISTER in order to see if registrations are reaching 3CX - ✔✔True Your 3CX has only one SIP Trunk and receives a call from number 422033272020 and you want it to be presented on the extension display as +44272020. You can do this with a "Inbound CID Reformatting" rule on the Trunk with "Source Pattern" 44(..)(..)(.) and "Replace Pattern" +44\3. - ✔✔True When selecting the option "I need a 3CX FQDN" an internal DNS is not mandatory - ✔✔True The order of "Inbound Rules" is not important when you have DID and CID "Inbound Rules", CIDs always have higher priority. - ✔✔False You have a Master Bridge with 3-digit extensions 1xxx and a Slave Bridge with 4-digit extensions 2xxx. In the "Outbound Rules" you use to rote calls across the bridge, using a prefix is mandatory. - ✔✔False You have run the 3CX "Firewall Checker" and comes up as Green, but you still have audio issues and calls dropping on on outbound / inbound calls. Can SIP ALG be the culprit? - ✔✔True An extension will be allowed up to 25 attempts (default) for authenticating successfully, after what it will be blacklisted for the default blacklisting interval of 1800 minutes. - ✔✔False The 3CX SIP port should be filtered by firewall ACL rules to maximize security and allow only trusted IPs to reach it (VoIP providers or STUN extensions if any). - ✔✔True

You can use the same VoIP Provider in all of the Outgoing Routes of a rule - ✔✔True If you want to decode audio in wireshark without any plugins, your calls will need to be using either G711A or G711U - ✔✔True If you want to check the internal PBX routing of a call, the most reliable way is through the use of the Binary Log Viewer, or which you must know some information about the call you are investigating, like the Caller ID, the time of the call, etc. - ✔✔True Assume the following scenario: 3CX is connected via a site-to-site VPN with two different buildings where remote phones have been provisioned. 3CX is on network 192.168.9.xxx, Phones on location A are on network 192.168.3.xxx, Phones on location B are on network 192.168.8.xxx. When a call is established, between an extension on remote location A to an extension to remote location B, by default 3CX will proxy the SIP and audio traffic and send it to the extensions - ✔✔True Assume the following scenario: 2 Phone Systems bridged over a site-to-site VPN connection. Phone system A on network 192.168.9.xxx, Phone System B on network 192.168.3.xxx. The options "Supports Re-Invite" and "Supports Re-places" are enabled on the bridge settings. When a call is established between an extension from PBX A to an extension behind PBX B, the audio will be exchanged directly between the 2 extensions. - ✔✔False When an established call from your local extension to an external number is terminated from your IP Phone you should see a BYE being send in from the Provider / PSTN gateway, towards your PBX IP address in wireshark - ✔✔False When 3CX has been installed without an FQDN from 3CX and in split DNS mode, the DNS server must not be installed on the same machine as the phone system - ✔✔True A TLS certificate and key will have to be imported into 3CX so taht SRTP can be used. - ✔✔False You cannot create multiple CID "Inbound Rules" and associate them with different SIP Trunks you have in 3CX. - ✔✔False

The 3CX SIP port should be filtered by firewall ACL rules to maximize security and allow only trusted IPs to reach it (VoIP providers or STUN extensions if any). - ✔✔True SRTP will secure calls so that a middle-man can't see the SIP traffic in plain-text. - ✔✔False If a caller enters the PIN of the voicemail of an extension incorrectly 3 times, the specific voice mail account gets blocked for 2 minutes. - ✔✔False The default Blacklist time interval is of 1800 minutes. - ✔✔True When an "Outbound Rule" has an extension group defined, outgoing calls from the conference extension are able to be made from 3CX - ✔✔False You have a Mater Bridge with 4-digit extensions 1xxx and a Slave Bridge with 4-digit extensions 2xxx. In the "Outbound Rules" you use to route calls across the bridge, using a prefix is mandatory. - ✔✔False "Inbound CID Reformatting" can be used to change teh Caller ID name of an incoming call based on a set of rules. - ✔✔False The "Server Activity Log" will provide information for: Phone Registrations, Gateway and SIP Trunk Interactions, All Related Calls - ✔✔True If you are having audio issues with calls between internal local extensions and your firewall checker fails the first thing that you should do is to make sure that your firewall checker test passes - ✔✔False When viewing in wireshark a Remote Extension via STUN registering to your 3CX, you should see in the SIP section of the Registration message in the "Contact" field the Local IP address of the remote phone - ✔✔False If a site-to-site VPN is already in place between the PBX location and a remote location, phones should be provisioned with Direct/STUN provisioning method. - ✔✔False

The 3CX Instance Manager is available for 3CX v16+ installs on what Operating System? - ✔✔Linux x with no failover or hosting mode enabled The 3CX Instance Manager allows you to perform batch updates - ✔✔True