Download 2024 AQA GCSE BUSINESS 8132/1 Paper 1 Influences of operations and HRM on business activi and more Exams Business Accounting in PDF only on Docsity!
2024 AQA GCSE BUSINESS 8132/1 Paper 1 Influences of
operations and HRM on business activity.
Verified Question Paper with Marking Scheme Combined.
June 2024
GCSE
BUSINESS
Paper 1 Influences of operations and HRM on business activity
Tuesday 14 May 2024 Afternoon Time allowed: 1 hour 45 minutes
Materials
For this paper you must have:
Instructions
- Use black ink or black ball-point pen.
- Fill in the boxes at the top of this page.
- Answer all questions.
- You must answer the questions in the spaces provided. Do not write outside the box around each page or on blank pages.
- If you need extra space for your answer(s), use the lined pages at the end of this book. Write the question number against your answer(s).
- Do all rough work in this answer book. Cross through any work you do not want to be marked.
Information
- The marks for each question are shown in brackets.
- The maximum mark for this paper is 90. For Examiner’s Use Section Mark A B C TOTAL
Do not write outside the Section A^ box IB/M/Jun24/8132/ Answer all questions in the spaces provided. For questions with four responses, only one answer per question is allowed. For each question completely fill in the circle alongside the appropriate answer. CORRECT METHOD WRONG METHODS If you want to change your answer you must cross out your original answer as shown. If you wish to return to an answer previously crossed out, ring the answer you now wish to select as shown. (^0 1). 1 Which of the following is a benefit to an entrepreneur of operating as a sole trader? [1 mark] A Can sell shares B Easy to set up C Limited^ liability D Many owners (^0 1). 2 Which of the following is a method of internal recruitment? [1 mark] A Advertising at a job centre B Advertising^ in^ a^ newspaper C Advertising on a noticeboard in the staffroom D Advertising with an employment agency
Do not write outside the Turn over ► box
Do not write outside the (^0 1). 6 Which of the following is an example of a fixed cost? box [1 mark] A Interest payments B Packaging for goods C Production wages D Raw materials (^0 1). 7 Explain one method of growth used by a business when expanding organically or externally. [2 marks] (^0 1). 8 Explain why a business uses delayering. [2 marks] (^0 1). 9 Explain one way a person specification can be used as part of the recruitment process. [2 marks]
Do not write outside the Turn over ► box
Do not write outside the Section B^ box Answer all questions in the spaces provided. 0 2 Item A: Luscious Locks by E Elaine owns her own hair salon called Luscious Locks by E (LLE). The salon has one senior hairdresser and five junior hairdressers. The senior and most qualified hairdresser is leaving the business at the end of the month. They are leaving because Elaine did not listen to ideas from employees on new hairstyles to offer. John will be promoted to the senior hairdresser role. He is the most experienced of the junior hairdressers and is frequently fully booked. Customers are charged a premium price for bookings with the senior hairdresser and expect a high level of skill. John has asked Elaine if the salon would pay for him to go on a college course. He would need to attend the course one afternoon every week for 2 years. The course will be led by a specialist trainer in the latest hair techniques. An alternative would be for John to receive on-the-job training from the current senior hairdresser until they leave the business. LLE’s sales and profits have recently fallen due to the opening of a new salon that offers the latest up-to-date celebrity styles. (^0 2). 1 Explain one benefit to a business of employing workers on a part-time contract. [2 marks]
Do not write outside the box IB/M/Jun24/8132/ 0 2. (^3) The college course would allow John to gain an advanced qualification in the latest hairstyling techniques. Recommend whether Elaine should allow John to attend the college course. Give reasons for your answer. [9 marks] Extra space
Do not write outside the box IB/M/Jun24/8132/ Question 2 continues on the next page Turn over ►
Do not write outside the box IB/M/Jun24/8132/ (^0 2). 5 Elaine ordered 20 organic hair treatments for £300 in total. Calculate the unit cost of each treatment. Show your workings. [2 marks] £ (^0 2). 6 The supplier has offered a 35% discount. Calculate the total cost of 120 organic hair treatments with this discount. Use your answer to Question 2.5 in your calculation. Show your workings. [3 marks] £ Question 2 continues on the next page Turn over ►
Do not write outside the box IB/M/Jun24/8132/ (^0 2). 7 Elaine orders the treatments to arrive just in time for each customer’s appointment. Recommend whether Elaine should change to just-in-case stock control. Give reasons for your recommendation. [9 marks] Extra space
Do not write outside the Section C^ box Answer all questions in the spaces provided. 0 3 Item C: Bootmills Ltd Bootmills Ltd is a UK producer of high-quality leather boots. Many of the boots have designs and patterns which keep up with fashion trends. The factory in Birmingham employs a highly skilled labour force. Some machinery is used but the boots are largely handmade. All employees are responsible for checking their work. Boots are sent back to the previous employees if production is not at the required quality standard. The factory holds a small stock of raw materials. New deliveries are needed every 24 hours. The boots are made from the highest quality leather. A wide range of supplies such as suede and rubber are also needed. Bootmills Ltd also needs different thicknesses of raw materials to make different parts of the boots. Bootmills Ltd offers a 3-month refund policy for any boots which are faulty. Faults include where stitching comes undone or where the leather cracks. Very few boots are returned to the company because of faults.
Do not write outside the box IB/M/Jun24/8132/ (^0 3). 1 State one benefit to a business of providing a high level of customer service. [1 mark] (^0 3). 2 Explain one benefit to Bootmills Ltd of using total quality management (TQM). You should use information in Item C in your answer. [4 marks] Question 3 continues on the next page Turn over ►
Do not write outside the Item D: Bootmills Ltd^ box IB/M/Jun24/8132/ Bootmills Ltd sells boots to retailers around the world. 2023 was a very successful year. Profits increased by 43% to £64.3 million. Sales of boots abroad account for 60% of total sales. Half of these are in Europe. Raw materials are sourced in the UK. The variable cost of each pair of boots is £50. The business has 1300 employees. The average salary is £38 000 a year which is higher than competitors’ salaries. Employee turnover is low. In 2023, a profit-sharing bonus of 5% was awarded to all employees who have worked for the business for over 12 months. Table 1 Exchange rate of the pound to the euro November December January February March £1 = 1.19 € 1.20 € 1.18 € 1.17 € 1.17 € (^0 3). (^4) Explain how one financial method of motivation is being used at Bootmills Ltd to motivate employees. You should use the information in Item D in your answer. [4 marks] Question 3 continues on the next page Turn over ►
Do not write outside the box IB/M/Jun24/8132/ (^0 3). 5 Calculate the percentage (%) change in the value of the pound against the value of the euro from December to March. Use the information in Table 1 in your calculation. Show your workings. [4 marks] %
